AI voice agents for businesses
An agent that picks up on the first ring, understands what callers ask for in Colombian Spanish and gets it done: books appointments, confirms orders, collects receivables and transfers to a person when the case calls for it. No busy signal, no voicemail, no night shifts.
Why a voice agent?
The call no one manages to answer doesn’t show up in any report, but it’s money gone. In service, logistics and collections, the phone is still the channel where deals close and complaints land. A voice agent answers every call, at any hour, with the same judgment.
What our solution includes
We set up the agent on your current phone system and connect it to the systems where your information lives.
Inbound calls
Picks up on the first ring, identifies the customer and resolves without rigid menus.
Outbound calls
Collections, order confirmations and appointment reminders, in batches.
Transfer with context
Hands the call to the right person with a summary of the conversation.
Complete record
Transcript, detected intent and outcome of every call in your CRM.
Use cases
Order and delivery confirmation, appointment booking and rescheduling, collection of overdue receivables, after-hours first-level support, after-sales surveys and call screening before passing to an advisor.
What we commit to
These are the service conditions we run the agent under, not averages from other clients.
Under 10 seconds
To answer, at any time of day and on holidays.
Line answered 24/7
Without depending on shifts or staff turnover.
100% recorded
Every call is transcribed with its outcome, fully auditable.
Why Claria
We start by measuring how many calls you’re losing today and what each one is worth in your operation. If the number doesn’t justify the project, we tell you before building anything. The agent stays connected to your systems and the work stays in your name.
Questions about AI voice agents.
Can people tell it’s an AI?
The agent speaks Colombian Spanish with natural pauses and intonation, and introduces itself as an assistant from the very first second — we don’t disguise it as a person. What people notice is that they get answered fast and their issue gets solved.
Does it work with the phone system I already have?
Yes. We work on top of your PBX, your landline or your current SIP trunk. You don’t need to change carriers or numbers to get started.
Can it collect receivables without bothering the customer?
The agent makes the reminder, confirms the payment commitment and records the outcome. It respects contact hours and frequency as we define them with you and in line with Colombian data protection (habeas data) regulations.
What happens when the case is complex?
It transfers to the right person with a summary of the conversation, so the customer doesn’t have to repeat anything. You define which cases escalate and to whom.
Ready to automate what you shouldn’t be doing by hand?
Thirty minutes, no strings attached. We review your operation and show you — with data — where the real savings are.